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FAQ’s
What is a residential proxy?
A residential proxy is a proxy that represents a regular user. The target will not see that you are using a proxy, and the proxy is also not located in a data center. Thus the IP has a better reputation.
Do the residential proxies support sticky sessions?
Yes, we support sticky sessions of up to 120 minutes.
Can I filter the residential proxies by country, state, or city?
Filtering by country
Yes, we do support country, state and city targeting.
Yes, we do support country, state and city targeting.
Can I filter the residential proxies by ISP or ASN?
At the moment, we do not have the option to filter our residential proxies by ISP or ASN. However, this is on our roadmap for late this year.
Do you have a trial for the residential proxies?
We do not provide a trial for the residential proxies. However, we provide a refund guarantee if you consumed less than 1GB of traffic with the residential proxies and paid with Credit Card or PayPal. For the exact conditions of the refund guarantee, please check our terms and conditions.
How many IPs are there per country?
Our residential proxy pool currently consists of 48 million proxies total. At the moment, we do not have statistics on the individual countries.
What are the advantages of residential proxies?
The advantage of residential proxies is their significantly better reputation compared to datacenter proxies. For this reason, you are less likely to be blocked on sensitive websites.
Why should I choose a residential proxy?
You should choose a residential proxy if you connect to websites that very quickly ban your IP address. This is because the residential proxies rotate and will change your IP every time you make a new connection. Apart from that, residential proxies also have a significantly better IP reputation compared to datacenter proxies.
Does the data reset every month?
No, the data on your residential proxy account will remain until you have fully used it.
When does my account expire?
Your account expires once all your data is used up.
How to use the residential package
The residential proxies work like any other user:pass authenticated proxy. The only difference is that the residential proxies rotate. Thus, you can use them as usual in any software that supports user:pass proxy authentication.
What criteria do you use to calculate the data consumption?
In order to calculate the data consumption on our residential proxies, we count up the download and upload traffic of the TCP layer.
Is there an API in the residential package?
At the moment, our residential proxies do not have an API. We are working on getting this implemented once it is out of beta.